Frequently Asked Questions
Answers about pricing, trade-ins, returns, shipping, repairs, and store policies.
Prices & Trade-Ins
How are prices set?
We price games and cards by condition, rarity, demand, and current market value. Have a question about a price? Ask us at the counter.
Why might your price differ from an online listing?
Condition, edition, and shipping costs can affect the comparison. Show us the listing and we can take a look.
What does sealed Pokémon or Magic product cost?
Call (603) 288-1899 for the current price and availability of a specific set or product.
What can I sell or trade?
We buy games, consoles, and trading cards. Call first if you have a large collection or want to check whether we’re buying a particular item.
How much will you offer?
Offers depend on the item, its condition, current market value, and what we’re buying. Bring it in for an offer, or call first with questions.
Can I trade toward a purchase?
Yes. Ask about store credit when you bring in games, consoles, or cards to trade.
Do you have a rewards program?
Ask at the counter about our current punch-card rewards and which purchases qualify.
Store Questions
Q. What is your return policy? Is there a warranty with any of these classic used systems I'm purchasing?
A.
New Product - Cash returns only accepted if items are unopened, in original condition, and with the original receipt presented.
Used Product - We offer store credit returns for defective product if returned within one week of purchase.
We're a small business, and care about our customers experience first and foremost, so please don't be shy and feel free to contact us and explain your circumstances and we will do the best we can to help make your experience shopping with us an exceptional one.
Q. Do you ship? I'm a bit too far to make it over on a regular basis but would love to continue to support your business!
A. We do! In fact, we ship Domestically and Internationally, and have done so on a regular basis for years! Our items are packaged with exceptional care for the product, so you can be rest assured that your package will arrive safely and in the condition described every time!
In fact, keep a look out on this website, soon, we'll have an online store attached so you can do some shopping here!
We also have items for sale on ebay regularly! This includes neat stuff we don't sell in store!
https://www.ebay.com/usr/bazaargametrading1
Q. Do you mod systems?
A. Cosmetic mods, indeed we have done them in the past and hope to do more in the future. For now they are on a case by case basis. Short answer is - Sort of, ask us if you're interested.
Q. Do you repair systems or games?
A. We do some repairs, but mostly we don't offer any major console repairs in store. We DO replace save game batteries (dead pokemon saves) and resurface discs (scratched? we can help)
Q. Where do you get your product?
A. From some distributors, and companies, but mostly, from you, our loyal customer. Quite literally, our customers and their word of mouth are what keeps our store going, whether it's by selling us your items, or by shopping with us.